VoIP: 10 Things I Wish I’d Known Earlier

Voice over Internet Protocol, or VoIP, is a standard method for making phone calls using a data connection instead of a traditional phone line. VoIP works by translating voice traffic to data and sending it over a data connection. To use VoIP you need an IP-capable phone and a business-grade broadband connection. Small business VoIP delivers significant advantages for businesses, not the least of which is cheap VoIP calls.  Here are 10 things I wish I’d known earlier about VoIP. Continue reading